PERSONAL DATA PROTECTION AND KVKK PRIVACY NOTICE

store.gardinarium.com

1. DATA CONTROLLER

Under the Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data are processed by the following data controller within the scope described below:

Gardinarium Landscape Services
Representative: Sabri Çağrı Sezgin
Tax ID: 768 033 24 44
Address: Bolkar St. No: 9/6, Petroliş, Kartal / İstanbul, Türkiye
Phone: +90 (216) 306 69 49 
E-mail: info@gardinarium.com
KEP: sabricagri.sezgin@hs01.kep.tr
Web: www.gardinarium.com

 

Within the scope of the Gardinarium Market website and services, the following personal data may be processed depending on the type of transaction and communication:

  • First and last name
  • Billing and delivery address
  • Phone number
  • Email address
  • Order and purchase information
  • Customer account information
  • Information provided in support and communication requests
  • Technical information related to transaction security and website usage
  • Information related to payment transactions

Your card details may be processed by the relevant payment service provider for the purpose of processing payments. Your card details are not stored by Gardinarium for any purpose other than payment processing.

Your personal data may be processed for the following purposes:

  • Receiving, preparing, and delivering orders,
  • Carrying out sales and after-sales services,
  • Processing invoicing and accounting transactions,
  • Processing payments,
  • Creating and managing customer accounts,
  • Handling return, exchange, and withdrawal requests,
  • Responding to customer service and support requests,
  • Evaluating requests and complaints,
  • Fulfilling legal obligations,
  • Ensuring transaction and information security,
  • Monitoring disputes and conducting legal proceedings.
Your personal data may be processed based on the legal grounds set out under Article 5 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”), including:
  • Being directly related to and necessary for the establishment or performance of a contract,
  • Being necessary for the data controller to fulfill its legal obligations,
  • Being necessary for the establishment, exercise, or protection of a right,
  • Being necessary for the legitimate interests of the data controller, provided that this does not prejudice the fundamental rights and freedoms of the data subject,
  • Being expressly provided for by law.

For data processing activities that require explicit consent, your explicit consent will be obtained separately.

Your personal data may be collected through the following channels, using fully or partially automated methods:

  • The Gardinarium Store website,
  • Membership and account creation processes,
  • Order and payment transactions,
  • Contact and support forms,
  • Email, telephone, and other communication channels,
  • Cookies and technical tools used on the website.

Your personal data may be transferred, limited to the purposes of processing and subject to the necessary security measures, to:

  • Shipping and logistics service providers for the delivery of orders,
  • Payment service providers for processing payments,
  • Relevant service providers for invoicing and accounting purposes,
  • Public institutions and organizations legally authorized to receive such data,
  • Authorized persons, institutions, and organizations where necessary for the conduct of legal proceedings.

Your personal data will not be shared with third parties except under the conditions provided for by applicable legislation.

Your personal data are retained for the period required by the purposes of processing, taking into account the retention periods prescribed by applicable legislation.
 
Once the applicable retention period has expired or the grounds requiring the processing of your personal data have ceased to exist, your data will be deleted, destroyed, or anonymized in accordance with applicable legislation.

Under Article 11 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”), you have the following rights regarding your personal data:

  • To learn whether your personal data are being processed,
  • To request information about the processing if your personal data have been processed,
  • To learn the purpose of processing and whether your personal data are used in accordance with that purpose,
  • To know the third parties to whom your personal data are transferred within or outside Türkiye,
  • To request the correction of incomplete or inaccurately processed personal data,
  • To request the deletion or destruction of your personal data under the conditions set forth in the KVKK,
  • To request that the correction, deletion, or destruction of your personal data be notified to third parties to whom the data have been transferred,
  • To object to any result arising against you through the analysis of your processed data exclusively by automated systems,
  • To request compensation for damages if you suffer damage due to the unlawful processing of your personal data.

You may submit your requests under the KVKK to the data controller, together with the information necessary to verify your identity, through the following channels:

Email: info@gardinarium.com
KEP: sabricagri.sezgin@hs01.kep.tr
Address: Bolkar St. No: 9/6, Petroliş, Kartal / Istanbul, Türkiye

Your applications will be evaluated in accordance with the procedures and time limits prescribed by the KVKK and applicable legislation.

This Privacy Notice is provided in an accessible manner at the time your personal data are collected and depending on the nature of the personal data processing activities.

This notice may be updated in accordance with changes in applicable legislation.

Gardinarium Landscape Services
Last Updated: August 2026